Customer Support Manager

💼 Role : Operations Team Manager | US MNC

📍Location : Gurugram

🔔Immediate joiners only

🪙Upto 10LPA

🎯 Key Responsibilities :

Team leadership – guiding a team of agents to meet performance expectations.

Coaching & development – performance improvement plans.

Motivation & engagement – keeping the team motivated during high-volume or stressful periods.

Conflict resolution – handling interpersonal issues fairly and professionally.

Delegation & workload management – organizing tasks and distributing responsibilities.

Must have- Exp with Team handling, Customer support, Problem resolution

📣Applicants should be from MNC / BPO / ITES Industry