Role : Program Manager -Employee Relations
Location : Indore (MP)
Roles and Responsibilities :
Case Management
- Handle employee relations cases such as :
- Performance issues (PIPs)
- Misconduct or behavioral issues
- Grievances and complaints
- Harassment and discrimination allegations
- Attendance / absenteeism issues
Investigations
Conduct fair, thorough, and confidential workplace investigations.Interview complainants, witnesses, and respondents.Gather and analyze evidence (emails, messages, reports, etc.).Prepare detailed investigation summaries and findings.Performance & Conduct Management
Support managers in handling underperformance :Drafting and managing Performance Improvement Plans (PIPs) .Coaching on feedback delivery and documentation.Advise on disciplinary actions (warnings, suspensions, terminations).Policy & Compliance
Ensure consistent application of company policies, employee handbooks, and local labor laws.Employee Engagement & Culture
Promote positive employee relations through proactive initiatives.Identify systemic issues from ER cases and suggest cultural improvements.Use HR case management tools (e.G., ServiceNow HR, Workday ER.