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▷ [3 Days Left] Senior Customer Service Advisor, Salary up to 6.5 L / A, Call aishwarya@7795311104

▷ [3 Days Left] Senior Customer Service Advisor, Salary up to 6.5 L / A, Call aishwarya@7795311104

AccentureBengaluru, Karnataka, India
9 days ago
Job description

Roles and Responsibilities

  • Handle customer calls to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
  • Freshers And Any experience is FINE
  • Should be Excellent in oral Communication
  • Should be flexible in shifts

Aishwarya-7795311104

call anjum@7795311458

call hr kim@7829423175

call aditi@7795311459

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Advisor Customer Service • Bengaluru, Karnataka, India

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