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Senior consultant (servicenow hrsd)
Senior consultant (servicenow hrsd)IntelliPro • Delhi, Delhi, India
Senior consultant (servicenow hrsd)

Senior consultant (servicenow hrsd)

IntelliPro • Delhi, Delhi, India
22 hours ago
Job description

Job Title : - Senior Consultant (Service Now HRSD)

Duration : 2 Months with possible extension

Immediate Hire.

Location : - Remote

Role Summary : -

Seeking a strong Senior Technical Lead with hands-on Service Now implementation experience. You will help set direction in design of applications and functions within the HRSD modules and platform to ensure objectives are met and results delivered. You will use your knowledge and experience of HR operations and the Service Now HR Service Delivery (HRSD) platform to optimize our HR operations and help drive business results by developing technical solutions on the Service Now platform. You live and breathe Service Now.

Essential Responsibilities : -

  • Develop detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones and high-level architecture
  • Drive the HRSD Solutioning by designing and bringing the state of the art of the HRSD Product.
  • Advice the business and technical teams on Best Practices for Service Now.
  • Lead the enhancement phases to deliver Service Now's advanced features.
  • Establishing / validating user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities.
  • Lead the discovery, design, build, test, and deployment activities
  • Leverage your Service Now HRSD Experience to identify requirement gaps and technical debt and mitigate accordingly.
  • Work with a team of both functional and technical stakeholders through requirements gathering and sprint design sessions for the Service Now HRSD applications
  • Oversee Service Now scripting and security best practices

Essential Requirements of the role (Experience / Skills / Competencies) : -

  • Years of experience : 3+ years
  • Field of experience : Service Now HRSD
  • Even if the candidate is a bit senior will consider but candidate should have 3 yrs in HRSD.
  • Technical Skills : Service Now Logic and Scripts, HR Case Record Producers, Virtual Agent Conversations, Portal Widgets, REST Integrations, Flow Designer Flows, Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events, Notifications, Surveys, Reports and Dashboards etc.
  • Soft Skills : Have Strong oral & written communication skills, strong interpersonal and leadership skills & ability to influence others and lead small teams.
  • Tools or Software (Required / Preferred) :
  • Education Qualifications : Have a Bachelor's Degree from an accredited university or college (or a high school diploma / GED)
  • Industry Background or Experience (Required / Preferred) : Have At least 3+ years of experience in Human Resources. Minimum of 3 additional years of experience in HR Technology.
  • Required Accreditations / Qualifications / Certification / Licenses including Driving License : Certified Service Now Administrator (CSA)
  • Desirable attributes of the worker (Experience / Skills / Competencies) : -

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to influence others and lead small teams.
  • Lead initiatives of moderate scope and impact.
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution skills.
  • Proven analytical and organizational ability.
  • About Us :

    Founded in 2009, Intelli Pro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

    Intelli Pro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, Intelli Pro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, Intelli Pro provides a comprehensive benefits package, all subject to eligibility

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