Responsibilities and Duties :
- Creating, editing, reformatting, and modifying Word documents, Excel spreadsheets and PowerPoint presentations
- Understand client’s project requirements and recreate the document using MS Office tools, templates and macros provided
- Format documents using automatic / multi-level numbering, marking and generating Table of Contents, Table of Authorities and working with Cross references
- Creating merge letters and labels, including marketing materials
- Scan documents and images in Word format (using OCR scanner, tif, or .jpg format, pdf format)
- Saving / uploading documents onto the document management system and using workflow tools effectively
- Creating and editing PDF files in Nuance / Adobe Acrobat Professional
- Creating and editing Visio documents
- Decipher handwritten text and incorporate handwritten markups into a document
- Review work completed by other associates carefully to ensure quality
- Correspond and clarify any queries on requests from customer / onsite
- Setup requests in workflow management system for others on the team or yourself to work on
- Return completed and reviewed work to customer
Personal Success Characteristics :
Must be able to demonstrate expert level skills in using Microsoft Office suiteMust be able to operate standard office equipment, such as telephones, personal computers, office machines and adding machinesMust be willing to work in rotational shifts and flexible to stay back or report early to shift depending on business requirementsMust have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraintsAbility to maintain confidential information and work in a fast paced, dynamic and creative organizationMust possess the ability to communicate effectively with employees and customers in a friendly, pleasant mannerMust possess skills of a well-organized, self-motivated, problem solver and detail oriented who can work independentlyMust be able to follow processes and instructions as outlined by clientPrevious Experience Requirements :
Minimum 2 years of Word processing experienceProficiency in Microsoft Office, Nuance / Adobe Acrobat Professional is a mustEmployee Status : Full-Time
Benefits :
PF, Group Mediclaim insurance
Education :
Must be a graduate (any stream)Certification in Microsoft applications would be an added advantageShift
Rotational (Biweekly)
Reports To : Quality Lead