(Immediate Start) Senior Manager Business Analyst

About Lauritz Knudsen Electrical and Automation

Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

L&T Switchgear is now Lauritz Knudsen Electrical & Automation.

Position Title : Manager / Senior Manager - Business Analyst for Sales

Education Qualification : Bachelor’s or master’s degree in business, IT, or related field (engineering).

Experience : 5 - 10 years

Role & responsibilities

Key Responsibilities :

1. SFDC (Salesforce) :

• Lead initiatives across Sales Cloud, Service Cloud, and Marketing Cloud.
• Manage end-to-end business cycles : Lead to Opportunity, Quote to Order, and Order to Cash Collection.
• Drive digital automation and user experience optimization.
• Coordinate cross-functional projects integrating multiple stakeholders and systems.

1. DMS :

1. SAP :

1. Python / Tableau :

Additional Responsibilities :

1. Documentation & Planning :

1. Agile & Project Management :

1. Governance & Frameworks :

Key Roles Performed by the Business Analyst :

1. Business Excellence : Champion innovative ideas and process improvements to enhance customer delight and operational efficiency.

2. Requirement Gathering : Gather, analyse, and document business needs into clear, actionable formats for developers and stakeholders.

3. Developer Liaison : Act as the single point of contact for development teams, ensuring clarity and alignment on deliverables.

4. UAT Testing : Conduct thorough User Acceptance Testing across all scenarios to validate functionality and performance.

5. User Enablement : Deliver training sessions and onboarding support for end-users and technical teams.

6. Release Communication : Prepare and distribute release notes and user communications for new features and updates.

7. Change Management : Monitor adoption and sustain changes through feedback / helpdesk loops and continuous improvement.

8. Analytics & Insights : Track usage of owned modules and provide data-driven insights for optimisation and strategic planning.

Qualifications :

1. Bachelor’s or master’s degree in business, IT, or related field (engineering).

2. 5-10 years of experience as a Business Analyst in a product-based environment.

3. Strong understanding of CRM, ERP, DMS, and data visualization tools.

4. Hands-on experience with JIRA, Confluence, SFDC, SAP, Python, and Tableau.

Excellent communication, stakeholder management, and analytical skills

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€36 billion global revenue

150 000+ employees in 100+ countries

#1 on the Global 100 World’s most sustainable corporations

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