BPM Consultant

Job Requirements

Job Title : Business Process Management Consultant

Summary

The Business Process Management (BPM) Consultant is responsible for the end-to-end support to the client to solve issues, create value, maximize growth, and improve business performance. The BPM Consultant will work closely with clients to research and assess processes and systems. The BPM Consultant will also analyze current processes against industry and / or future state processes to identify opportunities. Lastly, the BPM Consultant will work with project stakeholders to implement improvements in their 'to-be' business processes.

Roles And Responsibilities

• Lead BPM activities that involve understanding of client's business requirements and assessment of current processes, procedures, systems, and organization model.
• Conduct information gathering activities through client interviews & observation, research into current activities, 'blue-sky' workshops, and / or assessment of current activities' outcomes.
• Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
• Recommend new methods, systems, procedures or organizational changes.
• Work with project stakeholders to implement the proposed changes.
• Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
• Lead discussions, offer opinions and share ideas with the team as well with clients.
• Provide milestone-based reports out to stakeholders to maintain governance communication.
• Elevate team's capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
• Establish and maintain library repository of common solutions, automations, applications, bots, etc.

Work Experience

Skills Required

Analytics, aris, Sap, Process Modelling, process mining