Support Engineer

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Amazon Global Selling is a business that enables sellers from across the world to sell exports their products to customers in USA shopping on Amazon.com and is looking for a SE to join us & help deliver strategic goals for Amazon ecommerce systems. The growth of this business is directly dependent on the ability for sellers across the world to register with Amazon Global Selling and conduct their business in a friction free manner. A core part of the growth of the Global selling business is building solutions for Sellers from "Emerging marketplaces" (which are countries that are relatively newer in the e-commerce domain when compared to USA and Europe, such as India, Vietnam, Thailand, Australia, Singapore etc.), to register for and grow within the Global Selling business.

To drive the growth of this business, "Global Selling Foundations Technology team" has a mission to "Offer a Global Selling experience that enables new and existing Global Selling Emerging Marketplaces (GSE) sellers to easily Start, Manage and Grow their business globally".

The team comprises of 3 sub-teams, which are called the "Exports Compliance Technology team", "Exports Seller Growth Technology team", and "Exports Seller Fulfilment team", which support multiple aspects of Amazon Global Selling's core businesses such as Registration, Payments, Compliance, Business Growth, Cross border Fulfilment, for both Desktop and Mobile users.

The team also builds ML, AI, and LLM solutions for Sellers across different Emerging marketplaces.

So join us to build the next gen platforms that will enable millions of sellers across the world to Sell Globally.

Key job responsibilities

• Write codes accomplishing some small task or address small scale business problems.
• Understand and debug minor issues occurring in a service when a TT comes / PE raised.
• Prod deployment and sanity.
• Write scripts for automations to fix commonly occurring issues.
• Understand and work on AWS services like Lambda, SQS, DDB.
• automate select systems administration tasks through creation and maintenance of scripts and tools

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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