Sr. Product Specialist(T)

Job Summary

We are seeking a Sr. Product Specialist with 6 to 10 years of experience in technical skills such as TW-Web Services Config TW-Admin Queries Config TW-Basic Config Generative AI and Trackwise On-prem. The ideal candidate will have domain expertise in COTS Products within the Life Sciences Manufacturing and Supply Chain sector. This hybrid role requires a proactive individual to enhance our product offerings and drive innovation.

Responsibilities

• Develop and implement configurations for TW-Web Services to optimize product performance and user experience.
• Oversee the administration and configuration of TW-Admin Queries to ensure seamless data retrieval and reporting.
• Provide expertise in TW-Basic Config to streamline processes and improve system efficiency.
• Leverage Generative AI to innovate and enhance product capabilities aligning with company goals.
• Manage Trackwise On-prem configurations to maintain system integrity and compliance with industry standards.
• Collaborate with cross-functional teams to integrate COTS Products effectively within the Life Sciences Manufacturing and Supply Chain domain.
• Analyze user requirements and translate them into technical specifications for product enhancements.
• Conduct thorough testing and validation of configurations to ensure quality and reliability.
• Support end-users by troubleshooting and resolving technical issues promptly.
• Document configuration processes and maintain comprehensive records for future reference.
• Stay updated with industry trends and advancements to continuously improve product offerings.
• Contribute to strategic planning by providing insights and recommendations based on technical expertise.
• Drive innovation by identifying opportunities for process improvements and new feature development.

Qualifications

Certifications Required

Certified Trackwise Professional

Skills Required

Generative AI, TW-Web Services Config, TW-Basic Config, Trackwise On-prem, TW-Admin Queries Config