Ghrs Training is seeking a dedicated Customer Support Specialist to join our team, focusing on the US Banking sector within an international voice process. If you're a graduate with excellent communication skills and experience in customer support, this opportunity is for you!
Key Responsibilities :
- Provide exceptional customer support to clients within the US Banking sector.
- Handle inquiries and resolve issues efficiently and professionally through an International Voice process.
- Ensure accurate and timely documentation of all customer interactions.
- Adhere to banking compliance and security protocols while assisting customers.
- Maintain a high level of customer satisfaction by delivering clear, concise, and helpful information.
About You :
You are a Graduate with a minimum of 1 year of experience in customer support.You possess excellent communication skills in English, with clarity and professionalism suitable for an international voice process.You are customer-centric, patient, and detail-oriented.Familiarity with banking terminology or processes is a plus.Skills Required
Customer Support, Communication Skills, Patient