Zscaler

Zscaler Engineer

Job Description

Summary

We are looking for an experienced Zscaler SME to lead the design implementation and support of secure cloudbased internet and private application access solutions using Zscaler products The SME will act as the primary technical advisor and escalation point for Zscaler platforms ensuring seamless integration with enterprise infrastructure and delivering robust security services

Responsibilities

1 Act as the subject matter expert for Zscaler Internet Access ZIA and Zscaler Private Access ZPA

2 Design implement configure and optimize Zscaler solutions in large enterprise environments

3 Collaborate with security networking and cloud teams to integrate Zscaler with existing infrastructure

4 Troubleshoot and resolve complex issues related to Zscaler services

5 Develop and maintain standard operating procedures technical documentation and runbooks

6 Provide Level 3SMElevel support and guidance for Zscalerrelated incidents and changes

7 Work with vendors and stakeholders to ensure Zscaler solution aligns with security policies and compliance standards

8 Lead POCs migrations and upgrades for Zscaler platforms

9 Conduct knowledge transfer training and mentoring for internal ITsecurity teams

10 Work on PaloAlto Panorama Azure and other tools but not limited to

Qualifications

1 9 years in IT security networking or cloud security roles with at least 56 years handson with Zscaler ZIAZPA

2 Strong expertise in Zscaler policy creation SSL inspection GREIPSec tunnels PAC files App Connectors and Client Connector ZCC

3 Deep understanding of networking protocols TCPIP BGP DNS VPN HTTPHTTPS IPSec GRE

4 Familiarity with firewalls proxies SASE and Zero Trust Network Access ZTNA concepts

5 Experience integrating Zscaler with Azure AD or other IDPs

6 Strong troubleshooting and packet analysis skills Wireshark Zscaler logs etc

7 Experience with SDWAN solutions Cisco Versa Fortinet etc integrated with Zscaler

8 Knowledge of cloud platforms AWS Azure GCP and their security models

9 Prior experience in large enterprise or managed security services environments

10 Excellent documentation communication and stakeholder management skills

11 Zscaler certifications such as EDU200 EDU202EDU230 EDU233

Soft Skills

1 Strong problemsolving and analytical thinking

2 Ability to lead crossfunctional teams and work independently

3 Excellent communication skills verbalwritten

4 Adaptability to fastpaced dynamic environments