Job Description
The CSM will manage end-to-end Sales Operations, Revenue Operations, and Logistics for Ceragon Networks across India & SAARC. Operating in the telecom and wireless networking industry , this role blends customer success, stakeholder management, and operational execution with a strong focus on driving revenue, ensuring compliance, and delivering customer satisfaction. The CSM will also lead and develop a team to strengthen business outcomes.
Key Responsibilities
- Drive Sales & Revenue Operations aligned with business targets.
- Plan and deliver shipments as per schedule , ensuring timely and compliant execution.
- Plan shipment allocation strategically for cost efficiency and improved delivery timelines.
- Oversee international & local shipments across borders for cost-effective and seamless movement.
- Manage customer relationships & vendor coordination , resolving escalations effectively.
- Collaborate with Sales, Finance, Operations, and Supply Chain for smooth execution.
- Ensure customs, Incoterms, and trade compliance .
- Optimize processes for efficiency, cost savings, and customer satisfaction .
- Manage POs, inventory, and order fulfillment while keeping customers informed.
- Lead, mentor, and manage a high-performing operations team .
Job Requirements
Bachelor’s degree in Logistics, Supply Chain, or International Business.7+ years in Sales / Revenue Operations, Logistics, or Supply Chain (preferably within Telecom / Networking industry ).Expertise in ERP systems, logistics tools, and trade documentation .Strong leadership, communication, and negotiation skills.In-depth knowledge of customs regulations, Incoterms, and global freight protocols .