Competencies :
- Knowledge of individual life insurance
- Excellent written and verbal communication skills with an ability to handle written inquiries of a sensitive nature
- 5 years of client service experience or 5 years in a Life claims environment
- Strong problem solving and analytical skills
- Attention to detail
- Team player with a positive attitude and commitment to provide quality service
- Ability to balance high work volumes and inquiries
- Good organizational and time-management skills
- Solid PC skills with knowledge of Word and Excel
Requirements :
College diploma / university degree / CEGEP degree or relevant experienceKnowledge of MLIF, Ingenium, CSW, Filenet and IBM NotesEnglishKnowledge of individual life insuranceAssets :
Education involving knowledge of Medical terminologyFirst Level LOMA diploma or dedication to work towards attaining itSkills Required
Filenet, Word, Excel, ibm notes , Ingenium