Sr Associate - PMO

Position : Sr. Associate(PMO)

Key Responsibilities :

• Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients
• Gathering requirements from our clients
• Manage planning, prep, and delivery of all projects for specific clients
• Maintain a project backlog
• Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements
• Make effective decisions and trade-offs under pressure
• Work through issues and risks with clients in assessment planning, preparation, and delivery
• Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding / off-boarding
• Schedule and kick off each project
• Direct technical resource priorities to satisfy client commitments and SLAs
• Monitor and track assessment team progress and report back to client
• Host conference calls and daily meetings with clients and the assessment team
• Facilitate review of findings with clients and the technical assessment team
• Receive and track periodic, on-going requests from clients regarding specific project needs
• Address and monitor all incoming customer communications
• Escalate all items including those urgent in nature, from the client to the appropriate organisation resource or manager
• Work in close contact with technical staff members to understand organisation service offerings and determine the best course of action within the project life cycle
• Audit deliverables and evaluate team performance

Qualifications & Experience :

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

Network Infrastructure, Project Management, Outlook, Sharepoint, software security , Excel