Customer Service Representative - India - Mumbai Chat

About Us

Foundever India Pvt Ltd

• Foundever is;
• World€™s Leading BPO.
• Handle 3 million contacts every day.
• 60000 Employees Worldwide.
• 145 centers in 27 countries.
• 350 clients
• 36 languages
• Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Job Summary

Answer inbound calls within the guidelines / goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Primary Job Responsibilities

Greetings from Foundever!!

Foundever is hiring for International Technical Support Voice Process.

Job Details :

1. Age : 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills : Exceptional Spoken skills in English

6. Shifts : Rotational shifts (Should be comfortable to work in all shifts)

Salary : As per Market Standards

Note : Any candidate applying for this position should be okay to work from the office.

Experience : Any Under Grad / Graduate Freshers can apply.

Job Profile :

1. International Voice (Technical Support)

All Interviews will happen over telephonic or Skype.

Note : Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

You can refer your friends too!!!

Education High school diploma or equivalent Experience Target