Customer Relationship Manager
HnH Placement Pvt. Ltd.lucknow, uttar pradesh, in4 hours ago
Job descriptionLocation : Mumbai (Head Office – Mahalaxmi) Key Responsibilities : Customer Engagement Manage lifecycle relationships with ~250 customers across allocated segments / projects. Deliver proactive engagement at key milestones and “moments of truth” to build trust and loyalty. Drive customer delight through responsiveness, personalisation, and high-touch service. Revenue Ownership Own a collections book of ₹120 Cr per year — driving timely and consistent follow-ups. Enable ₹30 Cr+ in new business annually through referrals, upgrades, and cross-sell conversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate customer interactions across all touchpoints — calls, visits, emails, messages. Collaborate with internal teams to resolve issues, track complaints, and escalate systemic blockers. _Process, Systems & Reporting_ Keep all CRM systems and trackers updated with accurate, real-time data. Maintain documentation hygiene across customer files, transaction records, and communication logs. Track customer satisfaction and share actionable insights for process enhancement. _Culture & Contribution_ Represent Company’s values through respectful, professional, and customer-first behaviour. Be flexible, adaptive, and solution-driven — especially in high-stakes or emotionally charged scenarios. Bring market intelligence and service innovation ideas from outside-in. Looking for Immediate Joiners
Urgent Requirement for a Real Estate Giant in Mumbai
Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate
Experience Required : 4 to 6 years of CRM experience with any organization other than Real Estate
Budget : Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)
_(Additional Perks : This role includes incentives based on collections performance and loyalty-driven sales achievements)_
- Culture Fit & Work Structure :
9 hour workday
Fixed Week-offs on all Sunday's as well as 2nd & 4th Saturday's
Education : Graduates or PGDMs preferred
Please contact 9819206976 via a message on whatsapp or email resume at hazel.wilson@hnhplacement.com
Create a job alert for this search
Relationship Manager • lucknow, uttar pradesh, in
Related jobs
)
)
- Promoted
- New!
Customer Relationship Manager - Real Estate
HnH Placement Pvt. Ltd.lucknow, uttar pradesh, in Urgent Requirement for a Real Estate Giant in Mumbai.Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate.
Experience Required : 4 to 6 years of CRM experience with any organiza...Show moreLast updated: 4 hours ago
- Promoted
- New!
Merchant Onboarding Manager
Loop Subscriptionslucknow, uttar pradesh, in Looking for people who want to work with the merchants (US based brands) to set-up Loop.We are signing a lot of big brands and looking for people who can help them onboard on Loop.Till now, most of...Show moreLast updated: 4 hours ago
- Promoted
- New!
Head (CRM & Customer Platforms)
Career Brainlucknow, uttar pradesh, in Leader - Digital Transformation and Customer Platforms.The Head – CRM & Customer Platforms will be responsible for defining, owning, and leading.
Customer Relationship Management (CRM) and Omni-chan...Show moreLast updated: 4 hours ago
- Promoted
Alumni Relations Manager
GL Bajaj Institute of Technology and ManagementUttar Pradesh, India Develop and execute a multi-year strategic plan for alumni engagement that aligns with the institute's overall mission and advancement goals.
Set measurable objectives for alumni participation, ...Show moreLast updated: 4 days ago
- Promoted
- New!
Customer Relations Specialist
Univation Media & Communication (Karnavati University)lucknow, uttar pradesh, in We suggest you enter details here.This is a full-time, on-site role for a Customer Relations Specialist located in Ahmedabad.
The Customer Relations Specialist will be responsible for ensuring high ...Show moreLast updated: 4 hours ago
- Promoted
- New!
Public Relations Manager - Consumer Lifestyle
PR Pundit Havas Redlucknow, uttar pradesh, in PR Pundit Havas Red is looking for an experienced PR professional with knowledge and enthusiasm to work for our client partners across the Consumer Durables and FMCG sectors for our Mumbai office.C...Show moreLast updated: 4 hours ago
- Promoted
- New!
Relationship Manager - Select
IndusInd Banklucknow, uttar pradesh, in Relationship Manager Select / Senior Relationship Manager Select is responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers; and are s...Show moreLast updated: 4 hours ago
- Promoted
- New!
Client Relationship Manager / Account Manager – US IT Recruitment
United Software Group Inclucknow, uttar pradesh, in Job Title : Client Relationship Manager / Account Manager – US IT Recruitment.Client Services / Account Management.We are seeking a dynamic and strategic.
Cognizant and Capgemini and Wipro.The ideal c...Show moreLast updated: 4 hours ago
- Promoted
- New!
Author Relationship Manager
Notion Presslucknow, uttar pradesh, in Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in.
Our vision is to help every aspiring writer give their idea an ide...Show moreLast updated: 4 hours ago
- Promoted
- New!
Private Banking Relationship Manager
Quotient Consultancylucknow, uttar pradesh, in Leading Financial Company Hiring Private Banking Relationship Manager.Interested Connect with MAHEK on 9137263337 and drop CV at quotientconsultancy@gmail.
Good Stable candidates from Banks MNCs Bro...Show moreLast updated: 4 hours ago
- Promoted
- New!
Relationship Manager
AideWiser SolTeklucknow, uttar pradesh, in Relationship Manager / Wealth Manager.Santhome, Chennai – 2 Positions.Mumbai – 1 Position (Office to be finalized within a couple of months from the candidate’s joining.
likely Andheri or BKC).Acqu...Show moreLast updated: 4 hours ago
- Promoted
Customer Relations Executive
SWITRUS HOLIDAYSlucknow, uttar pradesh, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 16 days ago
- Promoted
Customer Relationship Executive
SWITRUS HOLIDAYSlucknow, uttar pradesh, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 16 days ago
- Promoted
- New!
CRM & Retention Manager
Plumlucknow, uttar pradesh, in LTV), engagement, and loyalty across our D2C ecosystem.This role combines strategy, analytics, and creativity — focused on strengthening customer relationships through data-led insights, automated ...Show moreLast updated: 4 hours ago
- Promoted
Relationship Specialist
EventsCraftUttar Pradesh, India We suggest you enter details here.This is a full-time, on-site role for a Relationship Specialist, located in Noida.The Relationship Specialist will be responsible for managing and nurturing client...Show moreLast updated: 2 days ago
- Promoted
Global Customer Relationship & Sales Manager
Yajur Knowledge Solutionslucknow, uttar pradesh, in What if your next role gave you a front-row seat to the global deal-making world.M&A advisors, and private equity funds… all while based in India?.
We’re a fast-growing global advisory platform blen...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager
AAA Globallucknow, uttar pradesh, in Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 1 day ago
- Promoted
- New!
Service Relationship Manager
The Premier Consultants ( Recruitment Company )lucknow, uttar pradesh, in Role : Service Relationship Manager.Provide client service support in : .Accepting and placing transaction orders upon RM and / or client request.
Ensure smooth processing of Accounts with healthy firs...Show moreLast updated: 4 hours ago