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MSD CRM Architect
Job purpose :
A D365 CRM Technical Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing) and integration.
Your client responsibilities :
- Work on CRM engagements to design the next generation digital architecture
- Be involved in analyse and design phases of a project
- Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
- Execute & participate in application design sessions and make solution recommendations
- Deep understanding of Integration & Data Migration methods / tools within D365 CRM
- Deep knowledge of configuring and customizing CRM application
- Develop CRM Application using .NetPlugins / ASP.Net extensions
- Ensuring that design is in line with the business requirements
- Work cooperatively in a team environment
- Remain flexible on changing workloads
Your people responsibilities :
Building a quality cultureFoster teamwork and lead by exampleTraining and mentoring of project resourcesParticipating in the organization-wide people initiativesKey skills :
Minimum 3-7 years of CRM Configuration & Customization experience is must.Must have done hands-on development – writing pluginsMust have done worked on large transformation programs in onshore offshore delivery modelMust have worked on client facing engagementsMust have done at least one end to end implementation with integrationDesign and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)Experience in agile delivery and deployment , continuous integration and build processesFamiliar with relational database concepts and SQLStrong analytical and problem solving skills; ability to work creatively in problem solving environmentExcellent written and verbal communication skillsBE / B.Tech. / MCA / MBA with a sound industry experiencePreferred skills :
CRM Configuration & Customization(Plugins etc)D365 CRM CertifiedEY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Skills Required
D365 CRM, Visual Studio, Asp.net, Sql, Continuous Integration