Key Account Manager

Firstventure is seeking a highly skilled and client-focused Key Account Manager to join our team. We are looking for an individual with strong communication and interpersonal skills, capable of building and maintaining lasting relationships with our most important clients. The ideal candidate will be adept at managing key accounts, driving renewals, and ensuring overall customer success.

Responsibilities :

• Key Account Management : Effectively manage a portfolio of key accounts, serving as the primary point of contact and fostering long-term relationships.
• Renewal Management : Take ownership of client renewals, ensuring high retention rates and continued business.
• Cross-Selling : Identify opportunities and actively cross-sell partner solutions that add value to client operations.
• Customer Success : Proactively work to ensure the success and satisfaction of key customers by understanding their needs and facilitating solutions.
• Case Study Creation : Develop compelling case studies highlighting client success stories and the value derived from our solutions.

Qualifications :

Desired Qualities & Skills :

Skills Required

Key Account Management, Interpersonal Skills, Customer Success