Front Office ExecutiveAwfis Space Solutions Limited • Pune, Maharashtra, India

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Front Office Executive

Awfis Space Solutions Limited • Pune, Maharashtra, India

15 hours ago

Job description

Roles & Responsibilities

1.Profit Center Team-Mate

ASRand margin analysis
Expense Control
Collections
Renewals
Vendor management
Retail Management

2.Build and expand community

Execute Business Specific Events within standard horizons

Client satisfaction and service delivery which lead to :

Above target CSAT score

Every memberbeing a Brand Ambassador for AWFIS

3.Training and People development

Participate in training, development and refresher schedules

Skills and Knowledge Review every Quarter

Standard Procedures understanding and executionin close association with Senior Team Mate.

4.Vendor Management

a. Conformance to Purchase-to-Pay process

Facilities Management

Upkeep of the Centre

DailyReadiness of Centre

Closure of Repair & Maintenance Tasks

Adherence to Compliances & Protocols

Understanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuances

Lead the CSR initiative for Center in the vicinity

Active Participation in all company driven ideas and initiatives

Team Player

a. Collaborate withinTeam & other stakeholders for enhanced learning& execution

Role of AWFIS for preparea new Team Member :

AWFIS SOP and Guidelines induction will be imparted and material shared

Training on business specificSOPs and Background (eg. Collections, renewals)

Share updated design and layout specs and training on Centre layout

Induction session in relevant Verticals of AWFIS

Scheduled Exposureto all sub groups withinthe Department to understand the key focus areas of Operations Department.

Pre-Opening Process and Guidelines

We are looking for Candidates with :

Exemplary Customer Service and Customer Handling skills and record

An extrovert personality

Aware and with keen interest in current affairs

Inherent Team playing skills

Ambition and drive to demonstrate continuous upgradation in skills and knowledge

Enthusiasm and demonstrating noticeable participation

Keento Details

Ability to Demonstrate consistency in execution of Standard Procedures

Witha hunger to grow with a 2 year focus on managingadditional / increased responsibility

Excellent communication & interpersonal skills

Eligibility :

Minimum experience of 1-3 years.

Must have worked at a Revenue Centre in the last 1 year.

Excellent communications skills

Graduate in any stream,

MBA preferred.

Should be familiar with local language.

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Front Office Executive • Pune, Maharashtra, India

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