Software Quality Assurance [Process Team]

Key Responsibilities :

• Manage all quality-related activities across projects and support functions as per the QA plan.
• Drive quality issues to root cause, implement corrective actions, and track performance improvements.
• Conduct sampling-based final product tests to ensure compliance with client requirements.
• Assist project teams in achieving quality objectives and implementing improvement plans.
• Monitor quality SLAs and support functions in executing improvement initiatives.
• Ensure documentation and process compliance ; maintain and revise quality procedures regularly.
• Conduct process compliance audits , track findings, and support closure of non-conformities.
• Apply data analysis and statistical process control for continuous improvement.
• Maintain the quality repository and ensure integration with organizational systems.
• Coordinate customer visits and external audits as directed by the Quality Manager.
• Support CMMi v2.0 / ISO 9001 implementation and continuous certification activities.

Skills Required

Data Analysis, Quality Improvement, Iso 9001, Project Management, Process Control, Cmmi