Customer Service Representative

Company Description

Wizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech products and services.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Pune. The Customer Service Representative will be responsible for providing support to customers, ensuring customer satisfaction, enhancing the overall customer experience, and addressing any queries or concerns promptly and effectively.

Qualifications

Experience in Customer support and Customer Experience roles

Excellent communication and interpersonal skills

Ability to effectively multitask and prioritize tasks

Strong problem-solving abilities

Experience in a customer service role is a plus

Bachelor's degree in a relevant field