▷ (11 / 11 / 2025) Account Manager
SchbangMumbai, Maharashtra, India10 hours ago
Job description4+ years of client servicing / account management experience in a tech / digital / SAAS / design agency environment Strong understanding of tech delivery : web / app dev, UI / UX, digital platforms, CMS, martech Excellent communication & presentation skills — confident with CXOs / Founders Proven track record managing high-stakes clients & escalations Ability to navigate ambiguity, solve problems, and drive outcomes Data-driven approach with understanding of analytics (GA expertise preferred) Strong project coordination, time management & stakeholder management A client champion & internal team enabler Calm under pressure — thrives during escalations Detail-oriented, structured, and process-driven Innovative thinker with a passion for digital transformation Growth-minded with a never-give-up attitude Team player who motivates and collaborates across functions Work on cutting-edge technology & digital transformation projects High-autonomy role with leadership exposure Opportunity to influence and scale marquee brands Culture that rewards innovation, excellence, and hustle
Job Title : Account Manager
Location : Mumbai (On-site)
Experience : 4+ years
About Schbang
Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.
Role Overview
We’re looking for a high-energy, client-obsessed Account Manager who has experience working with Tech, SaaS, Digital Product, UI / UX, and App / Web Development services. You will be the bridge between our clients and internal tech / design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.
This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”
Key Responsibilities
- Lead end-to-end client servicing across tech, digital transformation, UI / UX, product design & development engagements
- Translate client objectives into measurable delivery plans and ensure timely, flawless execution
- Build strong, senior-level client relationships — becoming their trusted digital transformation partner
- Manage internal collaboration across Web, UI / UX, App Dev, Martech, Analytics & Design teams
- Handle queries / escalations with maturity, speed, empathy & solution-oriented thinking
- Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity
- Present business insights, performance reports, roadmaps & transformation plans
- Identify upsell / cross-sell opportunities across Schbang’s digital service ecosystem
- Maintain strong understanding of emerging tech trends & digital platforms
Must-Have Skills
Who You Are
Why Schbang
How to Apply
Send your CV to lloyd.dantis@schbang.com
Subject : Application — Account Manager | Mumbai
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Account Manager • Mumbai, Maharashtra, India
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