Client Engagement Specialist

Company Description

Microfactory.Tech specializes in providing engineering custom manufacturing parts and solutions for a wide range of industries globally. With a vast network of verified suppliers, we offer comprehensive services from concept to prototype to production, maintaining international quality standards at competitive pricing. Our end-to-end solutions include product development, warehousing, and logistics, allowing customers to focus on their core work. By leveraging cost-effective sourcing from India, we enable clients—especially in Western countries—to achieve significant savings on product costs and tariffs. Microfactory.Tech is committed to delivering value-added sourcing services tailored to customer needs.

Role Description

This is a full-time on-site role for an Inside Sales Executive, based in Ahmedabad. The Inside Sales Executive will be responsible for generating leads, building and maintaining strong client relationships, and identifying sales opportunities. Daily tasks include customer outreach, follow-ups, responding to inquiries, and ensuring client satisfaction. The role requires close collaboration with the sales and customer service teams to achieve business objectives and drive revenue growth.

Qualifications

• Proficiency in Inside Sales and Lead Generation
• Excellent Communication skills to interact effectively with clients
• Strong Customer Service skills to ensure client needs are met
• Sales experience with a proven track record of meeting or exceeding targets
• Ability to work collaboratively as part of a team
• Proficiency in CRM tools and basic computer skills
• Relevant experience in the manufacturing or engineering sector is an advantage
• Bachelor’s degree in Sales, Marketing, Business, or a related field is preferred