Reservation Associate

Job Description

• Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
• Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
• Responsible for ensuring that all reservation filing and correspondence is carried out daily..
• Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

Additional Information

experience is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities

Fluency in English, additional languages are a plus