SFMC Analyst

Job description

Job Title : SFMC Quality Analyst / Analyst

Location : Pune (Remote)

Company : Augment-ix

About Us :

At Augment-ix, we believe in the power of technology and data coupled with human expertise to shape a brighter future while driving immediate results. Our tagline, “Augmenting futures, empowering today,” reflects our commitment to providing solutions that not only address your current needs but also set the stage for long-term success. As a versatile service provider, we empower businesses to achieve their goals through cutting-edge technology, data-driven strategies, and expert consultancy. Our integrated approach ensures seamless operations, enhanced security, and improved customer engagement, driving measurable results across all business areas.

Job Description : About the Job :

We are seeking a motivated and detail-oriented Salesforce Marketing Cloud Analyst to join our dynamic marketing team. This junior-level role is perfect for someone passionate about marketing automation and campaign management. You will play a crucial role in executing and validating(QA) our marketing campaigns using Salesforce Marketing Cloud.

Key Responsibilities :

• Validation and Quality Check : Identify and streamline both manual and regression testing process and perform validation checks to ensure high quality
• Collaboration : Collaborate with cross-functional teams to define quality metrics, establish quality goals, and monitor performance against targets.
• Campaign operation & Audience management : Assist in the creation, segmentation, execution, and monitoring of email marketing campaigns.
• Analysis and troubleshooting : Analyze campaign performance metrics and provide actionable insights to improve future campaigns. Proactively identify, troubleshoot and report bugs and issues in the system Proactively identify, troubleshoot and report bugs and issues in the system
• Documentation and reporting : Maintain quality documentation, including SOP & standard reports

Qualifications :

Experience : Bachelor’s degree in Marketing, Business, IT, or a related field.

Certifications : Certifications on SFMC, SQL, Automation testing /

Technical Skills : Basic knowledge of HTML, CSS, and SQL. Familiarity with Salesforce Marketing Cloud tools such as Email Studio, Journey Builder, and Automation Studio.

Analytical Skills : Strong analytical skills with the ability to interpret data and provide actionable insights. Knowledge of reporting platforms like tableau / power BI / Looker.

Communication : Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.

Benefits :

Competitive Salary : Best in the industry salary package.

Health Insurance : Comprehensive health insurance coverage for you and your family.

Flexible Work : Flexible working hours and remote work options.

Career Development : Opportunities for professional growth and continuous learning.

How to Apply :

Interested candidates can apply by sending their resume and a cover letter to careers@augment-ix.com with the subject line "Salesforce Marketing Cloud Analyst."