Hike Education - Sales Manager
Hike EducationGurgaon, India21 days ago
Job descriptionOversee day-to-day operations of the team, ensuring efficient workflow and adherence to best practices and policies. Delegate tasks and set clear, achievable deadlines for team members, ensuring proper resource allocation. Monitor team performance and report on key metrics (KPIs) to track progress, identify bottlenecks, and inform strategic decisions. Manage team schedules, workload distribution, and resource allocation to maximize productivity. Build comprehensive strategies to ensure enrollment / sales targets are met or exceeded, utilizing data and market insights. Share projection and performance reports with senior management regularly, providing strategic insights and forecasting based on current team performance. Continuously seek opportunities to optimize processes and drive efficiency across the teams function. 3+ years of proven experience in a Team Leader, Team Manager, or Supervisory role, Demonstrated ability to motivate and inspire large or small teams to achieve stretch goals. Excellent organizational and time management skills, with the ability to set clear priorities and deadlines. Strong analytical skills with proficiency in monitoring team metrics, analyzing performance data, and creating insightful reports. Exceptional interpersonal and communication skills, adept at conflict resolution and giving constructive feedback. Proficiency with relevant software (e.g., CRM systems like Salesforce, performance tracking tools).
Responsibilities :
Team Leadership & Culture
- Create an inspiring team environment with an open, honest, and proactive communication culture.
- Set clear team goals that align with organizational objectives and communicate the "why" behind those goals effectively.
- Discover training needs and provide tailored coaching and support to foster individual growth and continuous skill improvement.
- Listen to team members feedback and proactively resolve any issues or conflicts in a fair and timely manner.
- Recognize high performance and reward accomplishments publicly and consistently to boost morale and retention.
- Encourage creativity and smart risk-taking to foster innovation in meeting team objectives.
- Suggest and organize team-building activities that incorporate both fun and focus on individual and collective target achievement.
Operational Oversight & Performance
Strategy & Reporting
Required Skills and Qualifications :
(ref : iimjobs.com)
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Sales Manager • Gurgaon, India
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