[Apply Now] Key Account Manager (Applicants must be from IIM or ISB)

Key Account Manager | Bangalore (Applicant must be from IIM or ISB)

About Reach

Revolutionizing Mobile Connectivity Through AI-Powered Innovation

Reach is at the forefront of mobile and broadband innovation, offering modern connectivity services through APIs, automation, and modular solutions. We enable businesses like ISPs, MVNOs, employers, and startups to launch, manage, and scale connectivity services without the complexities of traditional telecom systems. Based on a flexible and scalable infrastructure, Reach supports branded mobile, fixed wireless, IoT, and internet services, driving new revenue streams and customer loyalty while future-proofing businesses.

Position Overview

Location : Bangalore, India |

Experience : 5-7 Years |

Industry : Telecommunications & Mobile Technology

Seeking : Dynamic Telecom Key Account Manager | MVNO / MVNE Specialist | Mobile Technology Expert

Join our innovative telecom-focused organization as a Telecom Domain Expert – Account Management and drive operational excellence across Mobile Virtual Network Operator (MVNO), Mobile Virtual Network Enabler (MVNE), and Mobile Network Operator (MNO) ecosystems. This mid-level opportunity is designed for seasoned telecommunications professionals with deep expertise in :

✅ MVNO / MVNE Operations & Strategy

✅ MNO Partnership Management

✅ SaaS Platform Management & Implementation

✅ Telecom Billing Systems (BSS / OSS)

✅ CRM & Subscriber Management

✅ Mobile Technology & Digital Transformation

✅ AI-Powered Analytics & Automation

The ideal candidate will have hands-on experience in the mobile virtual network ecosystem, telecom platform management, and MVNO / MVNE service delivery while thriving in a fast-paced telecommunications software environment with AI-driven operational excellence.

Key Responsibilities

MVNO / MNO Account Management

• Serve as the primary point of contact for assigned client accounts in the MVNO ecosystem
• Participate in product presentations for brand onboarding and engagements
• Build and maintain strong, long-term relationships with key stakeholders at client organizations
• Conduct regular business reviews and strategic planning sessions with clients
• Engage directly with clients for requirements gathering, updates, and escalations.
• Ensure seamless communication across time zones and teams
• Develop comprehensive account plans with clear objectives, strategies, and success metrics
• Analyze market trends, competitive landscape, and client business models
• Prepare and present executive-level reports on account performance and market insights
• Contribute to product roadmap discussions based on client feedback and market requirements

Account Growth

Operations

Program Management

Required Qualifications

Education & Telecom Experience

AI : Hands-on experience with implementing AI tools for operations and business analytics

️ Skills & AI-Enabled Telecom Systems

Telecom Billing Systems : BSS / OSS platforms, revenue assurance, subscriber billing

AI-Enhanced CRM : Customer lifecycle management, predictive subscriber analytics, automated customer operations

Mobile Analytics Platforms : AI-powered BI tools, predictive analytics platforms, automated reporting systems

Core Telecom & AI Competencies (

⭐ Preferred Qualifications

Certifications & Advanced Experience

AI / ML Certifications : Google Cloud ML, AWS ML Specialty, Azure AI Engineer, Coursera ML certificates

MVNO / MVNE Expertise : Mobile virtual network launches, MVNE platform management

Billing Platform Mastery : Amdocs, Oracle BRM, Ericsson Charging, Nokia BSS

Revenue Management : Telecom P&L responsibility, AI-driven mobile service monetization

Change Management : Telecom transformation projects, AI implementation, platform modernization

API & Integration : Telecom APIs, mobile service integrations, microservices architecture

International Experience : Global roaming, cross-border mobile services

Emerging Technologies : IoT connectivity, AI-powered mobile applications, intelligent automation