Responsibilities :
1. Quality Systems & Standards
- Develop, implement, and continuously improve QA / QC systems and SOPs across the plant.
- Ensure compliance with ISO 9001, ISO 14001, ISO 45001, ISO 50001, and ISO 17025 standards.
- Lead internal and external audits, documentation, calibration, and test traceability initiatives.
- Standardize inspection and testing procedures to ensure uniformity and reliability.
2. Metallurgical & Process Quality Control
Monitor and control metallurgical parameters across melting, refining (Ladle Furnace / VOD / AOD), and heat treatment processes.Ensure adherence to chemical composition, microstructure, hardness, tensile, and impact properties per customer and grade requirements.Review and approve heat-wise chemical and mechanical test reports, ensuring product consistency and reliability.3. Laboratory Management
Oversee the functioning of chemical and mechanical testing laboratories, including spectrometers, UTM, hardness testers, impact testers, microstructure labs, and NDT facilities.Ensure equipment calibration, lab discipline, inter-lab validation, and adherence to testing protocols.Drive initiatives for NABL accreditation and continual lab upgradation.4. Product & Process Control
Conduct process audits for melting, casting, rolling, forging, and machining operations.Implement robust Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA) for non-conformities and customer complaints.Collaborate with Production, Maintenance, and R&D teams to enhance yield, reduce rejections, and improve process stability.5. Customer Quality & Technical Support
Interface with customers for audits, product approvals, and complaint resolution.Provide metallurgical and quality-related technical support to customers and internal teams.Maintain strong working relationships with QA representatives of key customers and certification agencies.6. Leadership & Team Development
Lead and mentor a multidisciplinary team of quality engineers, metallurgists, and laboratory technicians.Promote a culture of continuous improvement and quality ownership across departments.Conduct training programs on quality standards, defect analysis, and metallurgical awareness.Key Performance Indicators (KPIs) :
Reduction in internal rejections and rework (%)Reduction in customer complaints and claim costsImprovement in heat-wise consistency and quality yieldReduction in Cost of Poor Quality (COPQ)Timely closure of CAPA and audit non-conformitiesDesired Qualifications & Experience :
B.Tech / M.Tech in Metallurgical Engineering, Materials Science, or related disciplineTotal Quality Management (TQM) certification preferred20 - 25+ years of experience in QA / QC within alloy steel, forging, or foundry industriesStrong technical understanding of metallurgical standards, process control, and lab operationsExperience in ISO / NABL accreditation and customer quality auditsProven leadership, analytical, and communication skillsPosition Summary :
The General Manager Head of QA & QC will be a key leadership role at Kisco, driving excellence in metallurgical and process quality to support the companys growth in high-specification alloy steels and forged products for global customers.
(ref : iimjobs.com)