Greeting from IGT Solutions
We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.
Job Responsibility :
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Knowledge, Skills and Other Abilities :
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem-solving skills.
Educational & Essential Experience :
Bachelor's Degree or Undergraduate dropouts
6 Months BPO or travel experience and fresher
Excellent Written and spoken communication, business technical writing
Computer Skills ability / experience using computer applications
Willing to work in a contact center environment with 24 / 7 rotational shifts (including night shifts)
Interview Rounds : HR Round
Versant Test Round / VNA Round
Operations Round
Compensation Salary up to 35,000 CTC
Interview Time : 9-30 am to 4-30 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City,
Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Person - Sameer Gandhi , Contact Number - 9873330734
Mega • Rajahmundry, Andhra Pradesh, India