We are Hiring for Service Desk - Spanish Language Expert in Pune

Greetings from Infosys BPM Ltd.,

We are hiring candidates for Service Desk - Spanish Language Expert in Pune .

Please find below Job Description for your reference :

Job Location : Pune

Skill - Service Desk

Education - Full time Graduates - 15 Years of Education

Experience - 2 - 4 Years

Work from office.

Should have Experience with Spanish Language - Service Desk Support

• Excellent communication skills to attend / resolve client issues on calls / chat / mail.
• Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
• Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
• Productivity applications like Microsoft office tools.
• Open to work in 24
• 7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customers time
• Good time management, ensuring all contacts with customers add value.
• Work from Office

If interested, please share your resume with below details to pc.sriram@infosys.com

Name :

Email & Mobile Number :

Graduation :

Date Of Birth :

Post-Graduation : (If applicable) :

Total experience :

Relevant experience :

Current / Previous Company name :

Current CTC :

Expected CTC :

Notice period :

Current location :

Flexible with Night Shift :

Regards,

Infosys BPM Recruitment team.