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We are Hiring for Service Desk - Spanish Language Expert in Pune

We are Hiring for Service Desk - Spanish Language Expert in Pune

Infosys BPMBengaluru, Karnataka, India
24 days ago
Job description

Greetings from Infosys BPM Ltd.,

We are hiring candidates for Service Desk - Spanish Language Expert in Pune .

Please find below Job Description for your reference :

Job Location : Pune

Skill - Service Desk

Education - Full time Graduates - 15 Years of Education

Experience - 2 - 4 Years

Work from office.

Should have Experience with Spanish Language - Service Desk Support

  • Excellent communication skills to attend / resolve client issues on calls / chat / mail.
  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24
  • 7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value.
  • Work from Office

If interested, please share your resume with below details to pc.sriram@infosys.com

Name :

Email & Mobile Number :

Graduation :

Date Of Birth :

Post-Graduation : (If applicable) :

Total experience :

Relevant experience :

Current / Previous Company name :

Current CTC :

Expected CTC :

Notice period :

Current location :

Flexible with Night Shift :

Regards,

Infosys BPM Recruitment team.

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Service Desk • Bengaluru, Karnataka, India