Fitness manager

The Fitness Manager will be the primary owner of the Personal Training (PT) business , responsible for driving PT revenue, managing trainer performance, ensuring high-quality member experience, and building a strong fitness culture at the center. This role requires a blend of fitness expertise, business acumen, leadership, and sales capability.

Key Responsibilities

1. PT Revenue Ownership

Achieve and exceed monthly Personal Training revenue targets.

Create PT sales strategies, offers, and conversion plans to maximize revenue.

Track, monitor, and push PT sales for all trainers consistently.

2. Trainer Management & Performance

Manage daily performance of all Personal Trainers.

Allocate leads, monitor trials, and track conversions.

Ensure trainers follow SOPs, maintain training quality, and deliver results.

Conduct weekly skill development workshops for trainers.

3. Member Engagement & PT Conversion

Identify members who require PT and promote suitable packages.

Conduct fitness assessments, orientations, and PT demos.

Resolve member concerns and ensure high satisfaction.

4. Operations & Floor Management

Maintain discipline, safety, and gym-floor hygiene.

Ensure equipment usage, peak-hour management, and customer handling standards.

Coordinate with front desk for lead flow, member updates, and reports.

5. Reporting & Business Analytics

Maintain daily PT revenue dashboards.

Monitor trainer utilization, sessions completed, active clients, and renewals.

Share weekly and monthly performance reports with management.

Key Skills & Competencies

Strong fitness knowledge (ACE, ISSA, or similar certification preferred)

Excellent communication & persuasion skills

Sales-driven mindset with strong revenue focus

Leadership and team management ability

Member-centric attitude with problem-solving skills

High energy, discipline, and professionalism

Qualification & Experience

Certified Fitness Professional (ACE / ISSA / NSCA preferred)

2–5 years experience in PT or Fitness Management

Proven track record in sales-driven fitness roles