Area Manager

Job description

• Conduct BC outlet wise progress review to ensure timely implementation of plans targets through the BC channel.
• Coordinate with the BC outlets staff for the successful launch and promotion of new micro banking products.
• Establish ESAF SFB as a preferred brand amongst the micro banking customer segment for all products across assets, liabilities and TPP.
• Identify the critical / burning issues of the area affecting the business and BC operations take remedial action / escalate wherever needed
• Work closely with the BC outlet / branch managers, identify any gaps and remedy the situation without allowing it to damage the business.
• Regular visit to the BC outlets and interaction with BC outlet staff to ensure that business achieves the targets.
• Oversee the implementation of policies, procedures and controls in BCs so that all relevant procedural / regulatory requirements are met by the BCs.
• Monitor field activities of the BC and provide support when necessary
• Assess the market to find newer opportunities in terms of geographies, products, processes, customer segment etc. and provide feedback

Skills Required

Leadership, Team Management, Branch Operations, Customer Relationship Management, Financial Management