Walk-In Drive - Customer Support - International Voice process - 0 to 4 yrs exp
Infosys BPMmumbai city, maharashtra, in2 hours ago
Job descriptionMust be a graduate in any discipline. 1-4 years of experience in international voice process / customer support preferred. Excellent verbal communication skills in English. Should be comfortable to work in night shifts / rotational shifts. Prior experience in BPO / Call Center environment. Familiarity with CRM tools and ticketing systems. Ability to handle pressure and multitask effectively. Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification : Carry a copy of this email / invitation Register your application in advance Walk into the Infosys Bengaluru JP Nagar Campus on 12th and 14th November 2025 between 10 : 00 AM 2 : 00 PM πΌ Work with a global brand π Extensive training & upskilling programs π Fast-track career growth in tech support or customer success π Dynamic, inclusive, and team-oriented culture
π Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
ποΈ Walk-In Dates : 12th and 14th November 2025
π Locations : Bengaluru (Interview), Job Locations : Bangalore
β° Time : 10 : 00 AM to 2 : 00 PM
π’ Venue : Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078,
Land Mark : Sindhoora Convention Center.
π Mode : 100% Work from Office (WFO)
π₯ Who Were Hiring
We are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.
πΌ Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve product or service-related queries and complaints in a timely and professional manner.
- Provide accurate information and troubleshoot customer concerns effectively.
- Ensure high levels of customer satisfaction and experience.
- Document all interactions in the system as per process guidelines.
- Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.
- Collaborate with internal teams to resolve complex issues.
Required Qualifications & Skills :
π Mandatory Documents to Carry
βΈ 10th & 12th Marksheets
βΈ Graduation (All Semesters, CMM, Provisional & Degree Certificate)
β οΈ Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
π How to Attend the Walk-In
https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-227526
π Why Infosys BPM?
Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!
Warm Regards,Talent Acquisition Team π©
Infosys BPM Ltd.πΌ
Human Resources | INFY HRπ
www.infosysbpm.com
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