Responsibilities :
- Provide exceptional customer support via phone, email, and chat across multiple international markets.
- Resolve customer inquiries and troubleshoot issues related to our products and services.
- Build strong relationships with customers, fostering trust and exceeding expectations.
- Proactively identify and address customer needs, offering insightful solutions and guidance.
- Maintain accurate and detailed records of customer interactions.
- Contribute to a positive and collaborative team environment.
Who you are :
A passionate and articulate communicator with a genuine desire to help others.Strong communication skills in English (both written and verbal) are Mandated.A multitasker extraordinaire who can juggle multiple inquiries with a smile.A tech-savvy individual who can navigate customer relationship management systems like a pro.A team player who thrives in a collaborative environment.At least 10+2 pass, with undergraduates (pursuing through correspondence) welcome to apply.Excellent written and spoken English communication skills are a must.Skills Required
global compliance , Data Analysis, multilingual communication , cultural sensitivity, crm software, Market Research, Project Coordination, Customer Support