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Customer Support Executive

Customer Support Executive

NextGen Property Adviser Pvt LtdHyderabad, India
28 days ago
Salary
₹2,520,000.00 yearly
Job description

Property Adviser is India’s first-ever real estate directory that provides 100% verified information on all apartments, villas, independent houses, and plotting projects for sale in Hyderabad. Users can find reliable information about the latest real estate updates, complete Hyderabad’s property information, market growth analysis, bank loan availability data, exclusive offers, and many more under one roof. We have crafted RAISE (Real Estate Smart Decision Making Engine) with Big Data and Artificial intelligence to provide customers with a smooth, user-friendly interface to search and compare properties at their fingertips. To give 100% transparent information for buyers in purchasing a property, we have launched Property Expert Guidance (PEG) service. Through this service, we intend to assist buyers with complete project insights and area analysis to help them make smart, profitable home-buying decisions. Our website is not only limited to homebuyers but also aimed to assist 4B’s of real estate include builders to gain maximum project visibility to reach their prospective customers, buyers to get all accurate real estate data for future predictions for a good ROI, bankers to guide them for bank loans financing decisions and brokers to acquire in-depth insights for properties in Hyderabad.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Real Estate industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of communication issue
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • What's on Offer?

  • A role that offers a breadth of learning opportunities
  • Flexible working options
  • Leadership Role