Field Executive

Company Description

Justdial, India's leading local search engine, simplifies day-to-day tasks with its extensive range of services, including online bookings, purchases, and bill payments. Established in 1996, Justdial has grown from a phone-based directory to a comprehensive digital platform accessible via Web, App, and WAP. Its innovative offering, JD Omni, provides cloud-based solutions for business management, including inventory and sales tracking, billing, and customer retention. With over 21 million business listings, a team of more than 10,000 employees across 11 cities, and services available in major cities, Justdial ensures convenience 'Anything, Anytime, Anywhere'.

Role Description

This is a full-time, on-site role for a Field Executive based in Ambala. The Field Executive will be responsible for engaging with clients to promote Justdial's services and offerings, managing customer relationships, and ensuring a seamless onboarding experience. Additional responsibilities include conducting field visits, explaining product features, ensuring timely data collection, and delivering excellent customer support to enhance client satisfaction.

Qualifications

• Strong communication and interpersonal skills for client engagement and relationship management.
• Ability to conduct field visits, manage schedules, and document meeting information.
• Problem-solving skills and the ability to handle customer queries with a proactive approach.
• Experience in sales, marketing, or customer service is advantageous.
• Basic knowledge of digital platforms and services offered by Justdial is a plus.
• Good organizational abilities and attention to detail for managing client data effectively.
• Flexibility for local travel and a valid driver's license is preferred.
• Educational background : Bachelor's degree in Business, Marketing, or a related field is preferred but not required.

Skills Required

Sales, Marketing