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Ambak - City Head - Fulfillment

Ambak - City Head - Fulfillment

TENB FINTECH PRIVATE LIMITEDPune, India
2 days ago
Job description

Key Responsibilities :

  • Team Ownership : Manage the Banking Team and Loan Advisors; drive login-todisbursal rigor
  • Partner Management : Own bank-level relationships across sales, ops, and regional credit and act as single-window for escalations
  • Funnel Governance : Drive hygiene across funnel stages - login, sanctioned, disbursal and track and fix leakages real time
  • Credit Coordination : Engage closely with credit SPOCs to resolve pendencies, push high-value cases, and ensure SLA-bound approvals
  • Daily Dashboards : Review TATs, drop-offs, bank-wise disbursal performance and advisor productivity
  • Process Adherence : Ensure compliance on documentation, tagging and sourcing
  • Stakeholder Communication : Liaise with Sales, Credit, Tech & Product for escalations and process interventions

What We're Looking For :

  • 6-10 years in fulfillment / operations / sales support, preferably in home loans, lending, or fintech background
  • Prior experience managing banks, tele-sales teams
  • Obsessed with Numbers - Tracks Everything That Moves
  • Strong interpersonal and escalation-handling skills
  • Ability to lead teams with high energy and ownership
  • (ref : iimjobs.com)

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    City Head • Pune, India

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