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Telesales Executive

Telesales Executive

ConfidentialMapusa, Goa, India
10 days ago
Job description

Objectives of this role

  • Meet weekly / monthly sales targets by developing a marketing strategy as a telesales executive
  • Gain a deep understanding of the company's services and find gaps in the customer's lives wherein the company's services fit
  • Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving
  • Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

  • Convert leads for the company through telephonic conversations
  • Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
  • Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
  • Update customers about new launches and record customer reactions to new products
  • Be aware of the latest industry trends as a telesales executive
  • Liaise with the concerned department regarding customer queries and complaints
  • Required skills and qualifications

  • High school diploma
  • Prior experience working as a telesales executive or in a similar role
  • Fluency in English
  • Adept knowledge of working with MS Office
  • Great communication skills, both verbal and written
  • Preferred skills and qualifications

  • Bachelor's degree in communication, marketing, or a similar discipline
  • Proven record of meeting sales targets
  • Outstanding negotiation and time management skills
  • Budget : 15k per month, fixed.

    Skills Required

    Fluency In English, Telesales, Customer Support, Ms Office

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    Executive • Mapusa, Goa, India

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