Associate, Client Solutions (Professional Services Firm)

Associate, Client Solutions (Professional Services Firm)

Experience Level : Mid

We are seeking an Associate to support GLGs business in Japan, in the Tokyo office.

Associates are the engine behind GLGs Insight Network, the worlds largest and most varied source of first-hand expertise. The Associate role is a fast-paced, expert-facing role. Associates help drive GLGs business forward and add value through close coordination with client-facing team members to fulfil our clients needs. As an Associate, you will need to quickly understand project requests in collaboration with client-facing teams, identify and recruit new Network Members (experts) and ensure end-to-end delivery of calls on your team including scheduling, to provide a seamless client experience.

Associates complete a comprehensive training program, receive daily coaching and feedback, and develop strong, transferable business and leadership skills that will help them excel in their current and future roles.

After achieving specific quantitative and qualitative goals, and depending on the business need, Associates typically progress to Senior Associate roles. Senior Associate roles are client-facing, where expectations include end-to-end project delivery and client relationship-building.

Key Associate Responsibilities Include

• Supporting team members on various aspects of client projects and Network Member engagement.
• Recruiting new experts to join GLGs insight network through targeted lead generation and timely outreach by phone, email, and other methods.
• Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
• Scheduling and confirming critical calls and meetings between GLGs clients and Network Members, including scheduling all calls with your new recruits.
• Proactively engaging with GLGs Network Members to understand their expertise and gauge their fit-on client projects.
• Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes.
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

As an Associate, You Will Learn To

Ideal Candidates Have

About GLG / Gerson Lehrman Group

GLG is the worlds insight network. Our clients rely on GLGs global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the worlds best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the worlds largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLGs industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the companys culture.

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Gerson Lehrman Group, Inc. (GLG) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.