Responsibilities :
Greet and welcome visitors in a warm and professional manner
Answer, screen, and forward incoming phone calls
Manage front desk operations and maintain a tidy reception area
Handle incoming and outgoing mail and deliveries
Schedule appointments and manage meeting room bookings
Provide basic and accurate information in person and via phone / email
Perform clerical duties such as data entry, filing, and photocopying
Maintain office supplies inventory and place orders as needed
Support other administrative staff with various tasks, as required
Requirements :
Proven work experience as a receptionist or in a similar customer-facing role (minimum 1 year)
Excellent verbal and written communication skills
Proficiency in MS Office (Word, Excel, Outlook)
Strong organizational and multitasking abilities
Professional appearance and demeanor
High school diploma or equivalent; additional certification in Office Administration is a plus
Preferred Skills :
Familiarity with phone systems and office equipment
Ability to remain calm under pressure and handle multiple tasks efficiently
Positive attitude and strong interpersonal skills
Receptionist • thiruvananthapuram, India