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Assistant Manager - Outlet

Assistant Manager - Outlet

AccorHotelmumbai, India
1 day ago
Job description

Job Description

  • To ensure that all departmental operation manuals are prepared and updated annually.
  • To maintain the daily log book.
  • To submit to Food and Beverage office the following : monthly outlet report, monthly objective review, trainer’s report and promotions analysis.
  • To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
  • To maintain outlet communication board.
  • To submit all guest / staff incident reports.
  • To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures.
  • To attend weekly Food & Beverage meeting and daily operation meeting.
  • To control requisitioning, storage and careful use of all operating equipment and supplies.

Customer Service

  • Ensure that all employees establish a rapport with guests.  Handle all guest requests and enquiries on food, beverage and service.
  • To be demanding and critical when it comes to service standards.
  • To ensure that the outlet team projects a warm, professional and welcome image.
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    Assistant Manager • mumbai, India

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