French Language Expert

Job Description

Key responsibilities / accountabilities -

Follow the procedures as documented for Invoice Control.

Perform Approvals and Postings in Invoice Control on time with accurate details.

Raise Query and monitor for resolutions.

Working on SAP screens fluently

Understands applications that the process uses

Working on PO & NON-PO Invoices

KPI targets are on production (no. of invoices processed and accuracy (how correctly the details were keyed in). Targets are higher for Analysts and some complex scenarios / suppliers are taken care by Analysts, Ideations in process but with less weightage

Overdue invoices and or invoices pending in GBS bucket for more than 30 days.

Query and Email Management both Internally and Customers at times.

Adapting and implementing changes asked for by the customers, quickly

Handling intermediate and complex activities.

Qualifications

• Should be able to work in collaboration with other team members.
• Should have Good Spanish language communication skills (read, write and speak)
• Highly self-motivated and enthusiastic
• Good Communication skill in French language (Certification Required B2.1 & above)
• Should be able to understand and respond as per process requirement.
• Strong English-speaking skills.
• Positive working attitude, capable of overcoming challenges
• Process improvement—ability to implement continuous process improvements
• Understands and addresses inter-dependencies and real issue.