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Regional Head - Design

Regional Head - Design

LivspaceAhmedabad, Gujarat, India
18 days ago
Job description

As Regional Head - Design, you will lead a team of 6 to 8 highly motivated General Managers (Design) & Territory Managers (Design) with an indirect reporting of around 200-250 people under their respective cohorts. You will be responsible for overall revenue and growth in the region by building High performing Teams for a predictable and sustainable business and Managing the complete P&L and carry out AOP plan for the region.

  • Own project deliveries with the Design Closure of Livspace Catalogue products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region.
  • Own Customer experience by driving predictability & efficiency of the team's project delivery capability with a razor sharp focus on quality.
  • Lead, motivate, train and manage Managers, Designers, Livspace Partners on a day to day basis. Drive Initiatives for Revenue Growth, Team Performance, People Growth.
  • Build / Design new processes and re-engineer existing ones at city / central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
  • Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals.
  • Establish and continually improve the consistency, predictability and efficiency of the team's project delivery capability by providing leadership in best practices.
  • Work with cross-functional teams (Sales, Last Mile Operations & Central) to ensure the Complete Project Deliveries.

External Skills And Expertise

  • Minimum Skills / Qualifications - Graduate | MBA IITs / Tier 1 B Schools | Operations / Operational Research.
  • 8 to 10 years overall experience with 3+ years experience as City / Regional / Central head positions with MNCs or unicorn startups.
  • Preferred experience in Interiors Industry / Project Managementt Consulting / Operations / E-Commerce domain.
  • Strong Leadership & People management skills (Direct Team reporting in past roles a must).
  • Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner.
  • Strong in multi-tasking & managing complex operations structures.
  • Structured thought process and strong analytical ability; Ability to thrive in a fast-paced startup environment.
  • Extremely high level of ownership around targets.
  • Operations Excellence : Strong understanding of operations processes and customer experience required to maximize business.
  • Experience of developing and implementing measurement systems, processes and procedures for complex situations.
  • Creative thinker with the ability to think strategically and execute methodically.
  • Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
  • Demonstrated ability to dive deep in understanding our business, our projects, and opportunities to improve the outcomes of our strategic projects and programs.
  • Interpersonal and leadership experience, drives for change through a strong ability to influence business partners and execute ideas through to completion.
  • Analytics - Working / Understanding while working with data / decisions.
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    Regional Head • Ahmedabad, Gujarat, India