Merchant Analytics Specialist

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

American Express Function Description :

Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs. Amex Offers team is seeking an Analyst / Senior Analyst to drive the Scaled & Bespoke Amex Offers Analytics and Business Insights. This includes delivering and growing robust solutions Global AMEX Offers and collaboration with stakeholders across Marketing teams. The role will focus on driving key enterprise priorities that include revenue growth, offer adoption and merchant engagement. This role is responsible for end-to-end execution of the project engagement from problem definition, data analysis / interpretation to develop the storyline with the insights / recommendations.

Candidates are required to create strategic insights by quickly understanding new data presented in front of them and making decisions based on logic, business understanding and data techniques.

Job Title : Senior Analyst-Data Analytics

Responsibilities :

• Use analytics to generate insights and partner with Amex Offers Marketing teams to drive higher offer redemption and merchant / customer satisfaction.
• Drive consultative & strategic analytical projects focused on large merchants, industry & Amex offers based strategies
• Leverage the power of closed loop through Amex network to make intelligent and relevant insights
• Work with partners located across the globe spread across multiple business units Critical Factors to Success Business Outcomes :
• Translate unstructured requests into analytical strategies and convert the available information into actionable insights
• Ability to manage multiple requests with a quick turn-around
• Envision the bigger problem that the partners are looking at and structure possible what if scenarios
• Provide multiple solutions based on timeline and data availability

Leadership Outcomes :

Experience :

Academic Background :

Technical Skills / Capabilities :

Enterprise Leadership Behaviors

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.