Key Responsibilities
- System Implementation & Customization : Configure, customize, and manage Microsoft Dynamics 365 Business Central to align with the internal needs of the organization.
- Process Optimization : Work with internal teams (finance, operations, procurement, etc.) to analyze business requirements, streamline workflows, and implement process improvements.
- User Support & Troubleshooting : Act as the primary point of contact for internal D365 Business Central issues, resolving system errors, troubleshooting, and escalating complex issues when necessary.
- Training & Development : Conduct training sessions and workshops for internal staff, helping users understand system functionalities and ensuring proper usage across the organization.
- Reporting & Analytics : Develop custom reports and dashboards for departments using D365 Business Central's reporting tools.
- System Updates & Testing : Manage system upgrades, conduct testing of new features, and ensure compatibility with existing processes and configurations.
- Documentation : Maintain detailed system documentation, including configurations, workflows, and user guides.
- Compliance & Security : Ensure that the Business Central system is compliant with internal and external regulatory requirements, particularly in data security and financial reporting.
Requirements
Experience : Minimum 2-3 years of experience working as a Microsoft Dynamics 365 Business Central Functional Consultant or in a similar ERP role.Education : Bachelor's degree in Accounting, Finance, Business, IT, or a related field.Technical Skills : Strong proficiency in Microsoft Dynamics 365 Business Central, especially in modules like finance, operations, and supply chain management.Business Acumen : Solid understanding of business processes, financial systems, and accounting principles.Problem-Solving : Strong analytical and problem-solving skills to identify, diagnose, and resolve system issues.Communication : Excellent verbal and written communication skills to interact with internal teams and translate technical details into business language.Project Management : Experience in managing ERP-related projects, including system updates and feature rollouts.Traveling (70%-80%) : Ready to travel at customer site.Skills Required
Supply Chain Management, Finance Operations, Reporting Tools