Global Strategic Collections Lead

About Our Client

A global provider of transportation and logistics solutions, operating across multiple continents and serving diverse industries. The company offers services spanning freight movement, supply chain management, and related support functions. With a broad international presence and advanced operational systems, it focuses on efficiency, reliability, and continuous improvement, supporting both large and small customers in moving goods worldwide.

Job Description

Global Strategic Collections Lead, Logistics Distribution and Supply Chain, Pune :

Global Scope - Manage a growing portfolio across multiple industries, covering both credit and cash customers in diverse international markets.

Team Leadership - Lead a global team of 30-40 members, including 8-10 direct reports.

Strategic Role - Partner with senior commercial leadership and executive sponsors to influence key stakeholders.

Operational to Strategic Shift - Evolve from a primarily operational focus to a target strategic engagement.

Core Focus Areas - B2B collections, dispute resolution, process improvements.

Systems - Use ERP S4 HANA and in-house reporting tools for performance management.

KPIs - Days Sales Outstanding (DSO), dispute closure rates, invoice quality

Career Path - Opportunities to progress into regional leadership, sales, customer success, or other senior commercial roles.

The Successful Applicant

Global Strategic Collections Lead, Logistics Distribution and Supply Chain, Pune, Profile Requirements

Bachelor's degree, ideally in Finance, Economics, or a related discipline.

At least 12 years' experience in B2B collections or accounts receivable, with a strong track record in people leadership.

Background in the transportation, shipping, or logistics sector.

Exceptional communication skills, with the ability to craft compelling narratives for diverse audiences.

Lean or Six Sigma training / certification is an advantage.

Skilled in handling complex situations with confidence and strong negotiation capabilities.

• Proven ability to lead change initiatives and drive process improvement.

Adept at influencing stakeholders without direct authority.

Strong critical thinking and problem-solving abilities, with a focus on leveraging technology for solutions.

Comfortable collaborating with remote, cross-cultural teams across multiple time zones.