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Walk-In Drive - Service desk - International Voice process - Kolkata
Walk-In Drive - Service desk - International Voice process - KolkataInfosys BPM • India
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Walk-In Drive - Service desk - International Voice process - Kolkata

Walk-In Drive - Service desk - International Voice process - Kolkata

Infosys BPM • India
6 days ago
Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

️Walk-In Dates : 28th & 29th November 2025

Interview Location : Kolkata Job Locations : Pune, Bangalore

Time : 10 : 00 AM to 1 : 00 PM

Venue : Infosys Limited Plot No IIIG / 2,P. S-New Town,

Kolkata - (Hatisala)

Mode : 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Service Desk expertise (1–4-year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Location : Bangalore & Pune

Work Mode : Work from Office

Shifts : 24x7 rotational (Including Night Shifts)

Experience : 1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)

Your Mission :

  • Provide remote support for laptops, desktops, LAN issues, and applications.
  • Troubleshoot across platforms Windows, Android, iOS.
  • Support Microsoft tools : Outlook, Teams, SharePoint, OneDrive, Skype.
  • Handle registry fixes, patch upgrades, virus / security troubleshooting.
  • Collaborate on network issues including VPN, TCP / IP, and OSI models.

Your Toolkit :

  • Intermediate knowledge of OS, browsers, and MS Office Suite.
  • Experience in a busy ICT Service Desk environment.
  • Basic networking knowledge and troubleshooting skills.
  • What You Need to Bring

  • Excellent communication skills (written & verbal English)
  • Willingness to work in US time zones (Night Shifts)
  • Any Full-time Graduate (No backlogs)
  • Commitment to 100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts
  • Preferred : Basic understanding or any customer support / Service Desk expertise

    Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification :
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)
  • Laptops & cameras are not permitted due to security restrictions.

    Government ID is mandatory for entry into the campus.

    How to Attend the Walk-In

  • Carry a copy of this email / invitation
  • Register your application in advance
  • Walk into the Infosys Bangalore JP Nagar Office on 28th & 29th November 2025 between 10 : 00 AM 1 : 00 PM
  • Why Infosys BPM?

  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture
  • Come build your career with Infosys BPM. Let's grow, together.

    We can't wait to meet you!

    Warm Regards,

    Talent Acquisition Team

    Infosys BPM Ltd.

    Human Resources | INFY HR

    | Pune | Global Locations

    Transforming Talent | Empowering Careers

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    Service Desk • India

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