Implementation Specialist

What You'll Do

We are hiring for an Implementation Specialist who would involve implementation of detailed technology solutions for clients

You will define the client needs, developing a proposal to meet those needs, and overseeing the implementation of the complete project solution

As part of the Implementation Team, you'd focus on New Product Introductions, with enhanced focus on customer onboarding

You will bring a collaborative approach, and you will report to the Manager, compliance.

This role is not eligible for visa sponsorship.

What Your Responsibilities Will Be

You are a software developer with a blend of technical skills in the fields of Agentic and Generative AI, including deep familiarity with MCP and A2A protocols. You work well with others and know how to ensure systems are scalable, performant, reliable, accurate, and available. We are looking for people who think quickly, love to learn, and specialize in implementation. Your responsibilities will include :

Building the foundational framework for supporting LLM Applications at Avalara

This is an Individual contributor role to start with.

You are responsible develop and implement our SaaS-based applications

You are having approach to solve the problem

You are managing a large portfolio of active customers through their implementation or support process

You will liaison with multiple clients

Personify the Avalara Success Traits : Ownership, Simplicity, Curiosity,, Urgency, and Optimism.

What You’ll Need To Be Successful

Bachelor's degree (BCA, MCA,

B.Tech ) from an accredited college or university, or equivalent career experience.

Experience with implementing ERP solutions.

Manage a large portfolio of active customers through their implementation or support process; organization and varying needs is critical to this role's success.

6 years of software implementation, preferably within the B2B sector.

Excellent written and oral communication skills are required with a demonstrated ability to work with cross-functional teams.

Demonstrated ability to install and configure one or more of the following ERPs : WooCommerce, Sage 100, Sage Intacct, Dynamics GP, D365 Sales, D365 Business Central, Salesforce Sales Cloud, NetSuite, QuickBooks, along with the ability to explain the various configuration options and demonstrate sales order / invoicing processes.

Knowledgeable in APIs.

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

You’ll bring experience using AI and AI-related technologies, ready to thrive here.

You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We’ll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.