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Guest Service Representative

Guest Service Representative

Vibescapes - Nature RetreatsKarjat, Republic Of India, IN
2 days ago
Job description

Job Description :

Location : Karjat Resort or Mulshi Resort

Job Type : Full-time

Vibsecapes is on the lookout for vibrant and service-driven individuals to join our Front Office team as Guest Service Associates (GSA). If you're someone who loves engaging with people and creating memorable guest experiences, this role is for you.

Responsibilities :

  • Greet and welcome guests with warmth and professionalism
  • Handle check-in / check-out procedures smoothly
  • Assist with reservations, guest queries, and special requests
  • Coordinate with other departments to ensure seamless service
  • Maintain accurate records and uphold confidentiality standards

Requirements :

  • Excellent interpersonal and communication skills
  • Basic computer literacy;

    • familiarity with PMS isan advantage

  • Customer-focused approach with a calm demeanor under pressure
  • Freshers welcome;

    • experience in front office or reception is a plus

  • Willingness to work in shifts, weekends, and holidays
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    Service Representative • Karjat, Republic Of India, IN

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