Associate (Client Success & Operations)
UniHawk Globalnew delhi, delhi, in2 days ago
Job descriptionDrive coordination between advisors, counselors, and management for seamless conversion and case progression. Manage package creation, documentation, invoicing, and CRM updates with precision and speed. Track follow-ups, meetings, and conversion analytics to support leadership reporting. Act as a cross-functional link to streamline internal workflows and optimize sales processes. Provide operational support to the counseling and delivery teams for student progress tracking and document management. Oversee service timelines, scheduling, and feedback loops to ensure consistent client satisfaction. Assist in onboarding new clients, guiding them through the program journey, and maintaining continuous engagement. Bachelor’s degree from a reputed institution; background in business, communications, or education preferred. Strong interpersonal and presentation skills, with excellent English proficiency. Ability to manage multiple tasks with accuracy, accountability, and attention to detail. Proficiency in CRM tools, spreadsheets, and client communication platforms. Self-driven, process-oriented, and comfortable working in a fast-paced environment.
About UniHawk :
UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve.
Role Overview :
As an Associate (Client Success & Operations), you will play a pivotal role at the intersection of client engagement, business growth, and operational excellence. This position demands a dynamic professional who combines empathy with precision, strong communication with disciplined follow-through, and a consultative mindset with an execution-driven approach.
Key Responsibilities
Pre-Sales & Customer Success
- Engage with prospective clients through calls, emails, and digital channels to understand needs and share UniHawk’s value proposition.
- Qualify leads, nurture relationships, and manage the pipeline from inquiry to consultation booking.
- Deliver exceptional first impressions to clients through proactive communication and service excellence.
Sales Operations & Business Coordination
Delivery Operations & Counseling Support
Key Requirements
Create a job alert for this search
Associate Operation • new delhi, delhi, in
Related jobs
![Technical Operations Associate_ [WFO]](https://cdn-logos.talent.com/v1/logo/image?feedcode=disruptedcloud-in&company_name=NxtWave)
![Associate - Insurance operations [T500-20903]](https://cdn-logos.talent.com/v1/logo/image?feedcode=disruptedcloud-in&company_name=Arch%20Global%20Services%20India)
- Promoted
Operations Associate
HASHDelhi, Delhi, India About HASH HASH is a sub-product of Todayq, an India-based company founded in 2017 by Varun Goel, building innovative products at the intersection of technology and creator economy.We're creating ...Show moreLast updated: 6 days ago
- Promoted
Customer Success Associate
AxestrackDelhi, India Customer Success Associate Location : Jaipur Job Type : Full Time About Company : Axestrack is India’s leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Ind...Show moreLast updated: 24 days ago
- Promoted
Technical Operations Associate_ [WFO]
NxtWaveDelhi, India NxtWave is a fast-growing Ed-Tech startup revolutionizing the 21st-century job market by transforming into highly skilled tech professionals.
We're backed by leading investors and have received acco...Show moreLast updated: 19 days ago
- Promoted
- New!
Process Associate
Olive Green ConsultingDelhi, India Key Responsibilities : Handle customer queries through calls, emails, or chats as per process requirements Maintain accurate documentation and update systems regularly Ensure timely resolution of is...Show moreLast updated: 3 hours ago
- Promoted
Operations Associate- US
AmberDelhi, IN Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Intern
Intervue.ioDelhi, Delhi, India About us : At Intervue, we want to change how the world interviews forever.Intervue is an on-demand tech interview platform that streamlines hiring for engineering roles by outsourcing live intervie...Show moreLast updated: 30+ days ago
- Promoted
Associate (Client Success & Operations)
UniHawk GlobalNew Delhi, Delhi, India UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys.
Our mission is to deliver trusted guidance, st...Show moreLast updated: 2 days ago
- Promoted
Associate-Client Success Partner
ValueMomentumDelhi, India Job Title : Associate - Associate-Client Success Partner.This role is for the Business Unit of ValueMomentum - WhiteCoats.
Years of Experience : 1 to 3 Years.The professional will be expected to serv...Show moreLast updated: 19 days ago
- Promoted
Customer Success Associate
BiteSpeedDelhi, India Whatsapp marketing to chatbots & handling support across channels.Read more about our mission and the story of commerce here- https : / / www.
BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654...Show moreLast updated: 27 days ago
- Promoted
Associate - Insurance operations [T500-20903]
Arch Global Services IndiaDelhi, India Arch) is a leading global insurer with operations in more than a dozen countries.We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innova...Show moreLast updated: 11 days ago
- Promoted
Technical Customer Success Associate
ensureditDelhi, India The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product.
They will work closely with customers to unde...Show moreLast updated: 6 days ago
- Promoted
Operations Associate
AscentraDelhi, IN Sherpa builds AI tools for consultants and corporate-strategy teams — software that accelerates high-value, expert work in consulting and professional services.
We’re an AI-enabled software company ...Show moreLast updated: 2 days ago
- Promoted
Client Success Associate
Qube CinemaDelhi, India At Qube Cinema, technology and innovation are at our core.Our purpose is to bring to life every story - to engage, entertain and enlighten the world.
As a company with a passion for cinema, we are c...Show moreLast updated: 6 days ago
- Promoted
Customer Success Manager
AlgonomyDelhi, India Manager – Customer Success (Open Position – 1) LOCATION : .VP, Customer Success EXPERIENCE : .Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise r...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Associate
Celoxisgurgaon, haryana, in Respond to complex product queries from highly qualified customers via chat, email, and phone.Engage in remote web sessions to diagnose and resolve technical issues.
Work with product specialists to...Show moreLast updated: 30+ days ago
- Promoted
Revenue Operations Associate
Scrut AutomationDelhi, Delhi, India Job Title : Revenue Operations Associate About Scrut Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).
Our mission is to help modern enterprises move beyond simple chec...Show moreLast updated: 27 days ago
- Promoted
Head of Customer Success Operations
InnovaccerNoida, Uttar Pradesh, India Customer Success at Innovaccer : .Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals.If you...Show moreLast updated: 5 days ago
- Promoted
Associate Manager - Customer Success
Media.netDelhi, India About The Role As an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management / Business Development / problem solving / hustling experience in a high growt...Show moreLast updated: 5 days ago